How to Add a Virtual Tour to a Floor Plan in the Resi App
To add a virtual tour to a floor plan, you’ll need to follow these steps in the Resi App:
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Log in to the Resi App
Begin by logging into your Resi App account to access your property dashboard.
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Navigate to the Residences > Floor Plans Section
Go to the Floor Plans section under Residences for the specific property where you’d like to add the virtual tour.
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Select the Floor Plan
Click on the floor plan you want to update. You should see options to add or edit media for that floor plan.
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Locate the Virtual Tour Field
In the floor plan’s media settings, locate the Floor Plan Media URL field.
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Enter the Virtual Tour Link
Paste your virtual tour link in this field. Supported formats typically include links from popular platforms like Matterport, LCP360, or other oEmbed-compatible URLs. Be sure the link is publicly accessible.
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Save and Review
Click Save to update the floor plan. Once saved, the virtual tour should display as an option within that floor plan’s media gallery on your site.
Tips
- Ensure the tour link is accurate and functional.
- If the virtual tour does not display correctly, check the link format and that the tour is publicly accessible.
Step-By-Step Guide
Related FAQs
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What formats are supported for virtual tours?
We support oEmbed links from providers like Matterport, LCP360, or custom hosted video links like YouTube or Vimeo. Ensure the content is publicly accessible.
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What if my virtual tour isn’t displaying correctly?
Double-check the embed link to ensure privacy settings are set to public and refresh the gallery using the 'sync and refresh' button. If issues continue, submit a support ticket for assistance.