How to Create, Edit and Publish an Announcement in the Resi App

Use announcements in the Resi App to inform your audience about key updates, specials and events. Follow these steps to create an announcement:

Navigate to the Announcements Tab:
Go to the Announcements tab in the Resi App.
Create New Announcement:
Click 'Create New Announcement' and add a title, message, and relevant images (images must be under 3MB).
Schedule if Needed:
If you’d like to set a specific date, choose a scheduled time to align with your campaign.
Important Note:
Only one announcement can be live at any time. To make changes, edit saved announcements or deactivate the current one as needed. If updates don't show right away, use the 'sync and refresh' button on the Resi dashboard.

For additional scheduling instructions, review our step-by-step guide on scheduling announcements.

Where do announcements display?
Announcements display as banners at the top of your website and in the Resi App’s announcement section.
Can I have more than one announcement live at once?
No, only one announcement can be live, but multiple announcements can be saved and scheduled for future use.
What image size is recommended for announcements?
Image files should be 3MB or less for optimal loading.
Can I add a schedule-a-tour link in an announcement?
Currently, this feature is not available for properties using Knock forms. We suggest routing schedule a tour links to the website Contact page where the user can fill out the contact form.
How do I format announcements to include paragraph breaks and indents?
The Resi App does not automatically preserve paragraph breaks and indenting in announcement descriptions. To ensure your formatting comes through, you can manually add <br> tags to create line breaks where needed. If you encounter issues or need help with formatting, please contact our support team for assistance.

Creating and Publishing Announcements in Resi