How to Use Pastel for Feedback Submission
Using Pastel for Website Feedback
Easily leave feedback on your website with Pastel. In Comment mode, click directly on the page to share your thoughts—ideal for design feedback or reporting bugs. To navigate across pages, switch to Browse mode at the bottom of the screen.
Your comments are automatically sent to our team—no follow-up needed! You can return to the same link anytime to add new comments, which sync instantly. For more complex issues, learn how to submit a support ticket for faster handling.
Step-By-Step Guide
Related FAQs
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How can I switch pages while using Pastel?
Use Browse mode to move between pages. When ready to add feedback, return to Comment mode.
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How will I know my feedback is received?
Your comments auto-send to the Resi team. No additional action is required.
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Does each new comment create a support ticket?
Yes, new comments trigger a support ticket, keeping all feedback visible to our team.
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Can I revise my feedback after submitting?
Yes, return to the Pastel link to add or adjust comments, and our system will update your feedback automatically.