---
title: "Resi V2: How to Clear the Website Cache to Push Changes Live"
description: Why your changes don't appear on the live site instantly, and exactly how to push them live using the cache clear function.
---

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# Resi V2: How to Clear the Website Cache to Push Changes Live

## Why your changes don't appear on the live site instantly, and exactly how to push them live using the cache clear function.

### **Why Do I Need to Clear the Cache?**

Your property websites use a **caching layer** to serve pages as fast as possible to prospective renters. This means the site stores a recent version of your content rather than fetching fresh data on every single visit.

When you make a change in Resi, it's saved immediately — but the website's cached version doesn't update until you tell it to. Clearing the cache tells the site to fetch and display the latest content from Resi.

⏱️ After clearing the cache, the website checks for updates on a **60-second cycle**. Depending on when you clear it, your change will appear within **1–2 minutes**.

### **Step-by-Step: Clear the Cache (Most Common Method)**

1. Make your changes in Resi and click **Save Changes**.
2. Navigate to the **property dashboard** in the Resi App.
3. Click **Clear Website Cache** in the **Quick Links** panel (top-right of the property page).
4. Wait **60–90 seconds**.
5. Go to the live website and press **Ctrl+Shift+R** (PC) or **Cmd+Shift+R** (Mac) to hard-refresh your browser.
   
   💡 A regular refresh (F5) may still show the old cached version in your own browser. A hard-refresh forces your browser to reload fresh from the server.

### **When Does the Cache Clear Automatically?**

You don't always need to clear it manually. The cache clears automatically when:

- Your **PMS sync runs** typically every 6 hours (depending on your PMS connection settings)

You **do** need to clear it manually when:

- You've edited a content block, announcement, FAQ, gallery, or any other content and want it live sooner than the next scheduled sync.

### **Step-by-Step: Manual PMS Sync (Alternative Method)**

Use this when PMS data (pricing, availability, floor plans) needs refreshing alongside your content change.

1. Click **Connections** in the left sidebar.
2. Find your property in the connection list.
3. Click **Sync** next to the property.
4. Watch the **log** — wait for a **"Finished"** status before checking the site.
   
   ✅ This process also clears the website cache, so you don't need to do both.

### **Common Mistakes to Avoid**

- **Checking the site immediately after clearing** — the 60-second queue hasn't finished yet. Give it 1–2 minutes.
- **Using a regular browser refresh** instead of a hard-refresh — you may still see the old cached version.
- **Clearing the cache repeatedly** — one clear is enough. Pressing it multiple times doesn't speed things up.

### **Troubleshooting**

| **Problem** | **Solution** |
| --- | --- |
| Change still not showing after clearing cache | Did you wait 60–90 seconds AND hard-refresh? Try Ctrl+Shift+R / Cmd+Shift+R. |
| The Clear Website Cache button isn't showing | This button only appears for live properties. New builds that aren't yet live won't have it — use the manual PMS sync from Connections instead. |
| I cleared cache but pricing looks wrong | Pricing comes from your PMS. Run a manual Sync from Connections to pull the latest data from your PMS. |

### **Related Articles**

- [How to Edit a Content Block (V2)](https://support.getresi.com/resi-v2-how-to-edit-a-content-block?hsLang=en)

### **Still Need Help?**

[Submit a support ticket →](https://team.getresi.com/support/)

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