--- title: "Resi V2: How to Set an Office Hours Disclaimer" description: How to add a custom message near your office hours on the website — useful for holiday closures, openings, or special notices. --- [Skip to content](https://support.getresi.com/resi-v2-how-to-set-an-office-hours-disclaimer#main-content) [![Resi Logo Primary](https://support.getresi.com/hs-fs/hubfs/ResiV2-1.png?width=120&height=56&name=ResiV2-1.png)](https://support.getresi.com/?hsLang=en) Open main navigation Close main navigation - [Contact us](https://team.getresi.com/support/#/tickets/new) [Contact us](https://team.getresi.com/support/#/tickets/new) Hi, How Can We Help? - There are no suggestions because the search field is empty. 1. [Home](https://support.getresi.com/?hsLang=en) 2. [Resi V2](https://support.getresi.com/resi-v2?hsLang=en) 3. [Property Data & Settings](https://support.getresi.com/resi-v2?hsLang=en#property-data-settings) # Resi V2: How to Set an Office Hours Disclaimer ## How to add a custom message near your office hours on the website — useful for holiday closures, openings, or special notices. ### **Before You Start** **Applies to:** Resi V2 only. On V1?[See the V1 version →](https://support.getresi.com/how-to-set-office-hours-on-resi-app?hsLang=en) **Note:** Your office hours sync automatically from your PMS and show a **purple shield** ![resi-shield-48px](https://support.getresi.com/hs-fs/hubfs/resi-shield-48px.png?width=19&height=19&name=resi-shield-48px.png) — they cannot be edited directly in Resi. The disclaimer is a separate text field that appears alongside those synced hours on your website. ### **Step-by-Step** 1. Navigate to your **property** in the Resi App. 2. Click **Property Info** in the left sidebar. 3. Click **Contact Details**. 4. Scroll to the **Office Hours** section. 5. Enter your message in the **Disclaimer** field. 💡 Keep it brief and friendly: *"Closed July 4th — we'll be back July 5th!"* or *"Now Open — Visit us for a tour!"* 6. Click **Save**. 7. Click **Clear Website Cache** (top-right Quick Links). ⏱️ Allow 60–90 seconds, then hard-refresh to confirm the disclaimer is showing. ### **Removing a Disclaimer** When your notice is no longer relevant (holiday has passed, opening complete), go back to the same field, **clear the text**, and click Save. Then clear the cache. 🗓️ Pro tip: Set a calendar reminder for yourself when you add a holiday disclaimer so you don't forget to remove it. ### **If Your Office Hours Are Wrong** If the actual hours displayed are incorrect, that change must be made in your PMS, not in Resi. Once updated in your PMS, run a manual sync in Resi: 1. Go to **Connections** in the left sidebar. 2. Find your property → click **Sync**. 3. Wait for **"Finished"** in the log, then clear the cache. ### **Common Mistakes to Avoid** - **Trying to edit the hours field directly** — it's PMS-synced (purple shield). Update in PMS and sync. - **Leaving an old disclaimer active** — expired messages (e.g., "Closed for Thanksgiving") staying live for weeks is a common issue. Set a reminder to clean it up. - **Forgetting to clear the cache** — the disclaimer won't appear until you do. ### **Troubleshooting** | **Problem** | **Solution** | | --- | --- | | Disclaimer isn't showing on the site | Did you click Save and then Clear Website Cache? Wait 60–90 seconds and hard-refresh. | | Office hours are showing incorrect times | Update hours in PMS, then run a Resi Sync from Connections. | | I want different disclaimers on different properties | Set the disclaimer individually per property — each property's Contact Details section is independent. | ### **Related Articles** - [How to Create, Edit and Publish an Announcement (V2)](https://support.getresi.com/resi-v2-how-to-create-edit-and-publish-an-announcement?hsLang=en) *(for holiday notices that need more prominence!)* - [How to Clear the Website Cache (V2)](https://support.getresi.com/resi-v2-how-to-clear-the-website-cache-to-push-changes-live?hsLang=en) ### **Still Need Help?** [Submit a support ticket →](https://team.getresi.com/support/) - [Settings & Account](https://support.getresi.com/settings-account?hsLang=en#main-content) - [Users](https://support.getresi.com/settings-account?hsLang=en#users) - [Office Hours](https://support.getresi.com/settings-account?hsLang=en#office-hours) - [Social Media](https://support.getresi.com/settings-account?hsLang=en#social-media) - [Password Reset](https://support.getresi.com/settings-account?hsLang=en#password-reset) - [Announcements](https://support.getresi.com/announcements?hsLang=en#main-content) - [Creating & Publishing](https://support.getresi.com/announcements?hsLang=en#creating-publishing) - [Scheduling](https://support.getresi.com/announcements?hsLang=en#scheduling) - [Announcement FAQs](https://support.getresi.com/announcements?hsLang=en#announcement-faqs) - [Media Gallery](https://support.getresi.com/media-gallery?hsLang=en#main-content) - [Uploading & Reordering Images](https://support.getresi.com/media-gallery?hsLang=en#uploading-reordering-images) - [Virtual Tours](https://support.getresi.com/media-gallery?hsLang=en#virtual-tours) - [Floor Plans](https://support.getresi.com/floor-plans?hsLang=en) - [Leads & Data](https://support.getresi.com/leads-data?hsLang=en#main-content) - [Leads](https://support.getresi.com/leads-data?hsLang=en#leads) - [Data Syncing](https://support.getresi.com/leads-data?hsLang=en#data-syncing) - [Property FAQs](https://support.getresi.com/property-faqs?hsLang=en) - [Neighborhood](https://support.getresi.com/neighborhood?hsLang=en#main-content) - [Points of Interest](https://support.getresi.com/neighborhood?hsLang=en#points-of-interest) - [Integrations](https://support.getresi.com/integrations?hsLang=en) - [Support & Guides](https://support.getresi.com/support-guides?hsLang=en#main-content) - [Website Feedback](https://support.getresi.com/support-guides?hsLang=en#website-feedback) - [Forms](https://support.getresi.com/support-guides?hsLang=en#forms) - [Guides](https://support.getresi.com/support-guides?hsLang=en#guides) - [Support Tickets](https://support.getresi.com/support-guides?hsLang=en#support-tickets) - [Blogs](https://support.getresi.com/support-guides?hsLang=en#blogs) - [Onboarding](https://support.getresi.com/support-guides?hsLang=en#onboarding) - [Resi V2](https://support.getresi.com/resi-v2?hsLang=en#main-content) - [Getting Started](https://support.getresi.com/resi-v2?hsLang=en#getting-started) - [Content Management](https://support.getresi.com/resi-v2?hsLang=en#content-management) - [Property Data & Settings](https://support.getresi.com/resi-v2?hsLang=en#property-data-settings) - [Media & Galleries](https://support.getresi.com/resi-v2?hsLang=en#media-galleries) - [Website Builder](https://support.getresi.com/resi-v2?hsLang=en#website-builder) [![Resi Logo Primary](https://support.getresi.com/hs-fs/hubfs/ResiV2-1.png?width=120&height=56&name=ResiV2-1.png "Resi Logo Primary")](https://getresi.com)   [mailto:support@getresi.com](mailto:support@getresi.com) Copyright © 2025, Resi