---
title: "Resi V2: How to Upload New Photos to the Media Gallery"
description: How to upload new images to your property gallery, reorder them, and what to do before and after uploading to make sure they look great on the live site.
---

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# Resi V2: How to Upload New Photos to the Media Gallery

## How to upload new images to your property gallery, reorder them, and what to do before and after uploading to make sure they look great on the live site.

### **Before You Start**

**Applies to:** Resi V2 only. On V1? [See the V1 version →](https://support.getresi.com/how-to-upload-new-photos-to-the-media-gallery?hsLang=en)   
**Check first:** Is the gallery you're updating a **Global (Shared) gallery** or a property-specific one? Adding images to a global gallery updates it across all attached properties. See<https://claude.ai/chat/29c4c023-fb0e-4a47-9ec8-3597a8e7d4c3#>[Understanding Global vs. Property-Specific Content →](https://support.getresi.com/resi-v2-understanding-global-vs.-property-specific-content-?hsLang=en)<https://claude.ai/chat/29c4c023-fb0e-4a47-9ec8-3597a8e7d4c3#>

### **Step-by-Step: Upload New Images**

1. Navigate to your **property → Media / Galleries**.
2. Select the **gallery** you want to update.
   
   💡 Gallery names follow a clear convention — e.g., *"Full Gallery Global"* (shared across all properties) vs. *"Property Name Full Gallery"* (property-specific). Check the name before uploading.
3. Click **Upload Image**.
4. Select your image file(s) from your computer.
5. Once uploaded, click on each new image and go to the **Metadata tab**.
6. Add **Alt Text** — describe what's in the image and include the property name.
   
   See<https://claude.ai/chat/29c4c023-fb0e-4a47-9ec8-3597a8e7d4c3#>[How to Add Alt Text and Tags to Gallery Images (V2) →](https://support.getresi.com/resi-v2-how-to-add-alt-text-and-tags-to-gallery-images?hsLang=en) for best practices.
7. Add any relevant **Tags** (e.g., "Amenities", "Exterior") by clicking the **Tags tab**.
   
   ⚠️ Copy tag names exactly from existing images. Tags are case-sensitive and free-form.
8. Click **Save**.
9. Click **Clear Website Cache** on the property.

### **Step-by-Step: Reorder Images**

The order images appear in your gallery on Resi is the order they display on the live website.

1. Navigate to your **property → Media / Galleries**.
2. Select the gallery.
3. **Click and drag** images to reorder them.
4. Click **Save**.
5. Clear the Website Cache.

### **Image Sizing Recommendations**

| **Use** | **Recommended Size** |
| --- | --- |
| Gallery photos | 1920 × 1080px (16:9 landscape) |
| Announcement images | See<https://claude.ai/chat/29c4c023-fb0e-4a47-9ec8-3597a8e7d4c3#>[What Size Should Images Be in Announcements? →](https://support.getresi.com/what-size-should-images-be-in-announcements?hsLang=en) |
| Floor plan images | 1200 × 900px or as provided by your photographer |

### **Common Mistakes to Avoid**

- **Uploading to the wrong gallery** — double-check whether you're in a global or property-specific gallery before uploading.
- **Skipping alt text** — every new image should have alt text added before or immediately after uploading.
- **Inconsistent tag spelling** — leads to duplicate filter buttons on the live gallery page.
- **Forgetting to reorder** — new images upload to the end of the list by default. Move them into the correct position before clearing cache.

### **Troubleshooting**

| **Problem** | **Solution** |
| --- | --- |
| New images aren't showing on the live site | Did you Clear Website Cache? Wait 60–90 seconds and hard-refresh. |
| Images are in the wrong order on the site | Reorder in the gallery, save, and clear cache. |
| I uploaded to the wrong gallery | Remove the image from the incorrect gallery, re-upload to the correct one. |
| Image quality looks poor on the site | Try uploading a higher-resolution version. Minimum recommended width is 1920px for full-width sections. |

### **Related Articles**

- [How to Add Alt Text and Tags to Gallery Images (V2)](https://support.getresi.com/resi-v2-how-to-add-alt-text-and-tags-to-gallery-images?hsLang=en)<https://claude.ai/chat/29c4c023-fb0e-4a47-9ec8-3597a8e7d4c3#>
- [Understanding Global vs. Property-Specific Content (V2)](https://support.getresi.com/resi-v2-understanding-global-vs.-property-specific-content-?hsLang=en)

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