---
title: How to Add a User in the Resi App
description: Add users in the Resi App easily. Assign roles, edit permissions, and manage properties. Users can reset passwords via the ‘Forgot Password’ link.
---

[Skip to content](https://support.getresi.com/how-to-add-a-user-in-the-resi-app#main-content)

[![Resi Logo Primary](https://support.getresi.com/hs-fs/hubfs/ResiV2-1.png?width=120&height=56&name=ResiV2-1.png)](https://support.getresi.com/?hsLang=en)

- [Resi App](https://v2.getresi.com/)
- [User Guides](https://docs.getresi.com/)

Open main navigation

Close main navigation

- [Resi App](https://v2.getresi.com/)
- [User Guides](https://docs.getresi.com/)
- [Contact us](https://team.getresi.com/support/#/tickets/new)

[Contact us](https://team.getresi.com/support/#/tickets/new)

 Hi, How Can We Help?

- There are no suggestions because the search field is empty.

1. [Home](https://support.getresi.com/?hsLang=en)
2. [Settings & Account](https://support.getresi.com/settings-account?hsLang=en)
3. [Users](https://support.getresi.com/settings-account?hsLang=en#users)

# How to Add a User in the Resi App

### Adding a User to the Resi App

Follow these steps to easily add a new user and ensure they have the correct access:

![ResiUsers](https://support.getresi.com/hs-fs/hubfs/ResiUsers.jpg?width=447&height=317&name=ResiUsers.jpg)

1. #### **Go to the Users Section**
   
    Navigate to the **Users** section in the main menu.
2. #### **Add a New User**
   
    Click on the **Add User** button.
3. #### **Fill in the User Details**
   
    Enter the new user's required information (e.g., name, email).
4. #### **Set Access Level**
   
     - Choose the appropriate access level: 
           - **Admin:** Manage users and settings.
           - **User:** Access dashboards and update content, but cannot manage users.
           - **User Lite:** Limited to basic tasks like reporting and announcements.
5. #### **Assign to a Property**
   
    Select the property or properties the user will have access to.
6. #### **Save the User**
   
    Review the details and click **Save** to add the user.

---

 

### Password Reset Instructions

If a user forgets their password, they can reset it themselves:

1. Go to the login page.
2. Click the **Forgot Password** link.
3. Follow the prompts to reset their password.

  

### **Step-By-Step Guide**

<iframe src="https://scribehow.com/embed/How_to_add_a_user_to_the_Resi_App__WM05OUuhS-eJJhrT5UixAQ" width="640" height="640" allowfullscreen frameborder="0" style="position: absolute; top: 0px; left: 0px; width: 100%; height: 100%; border: medium;"></iframe>

---

### **Related FAQs**

1. #### **Is there a limit to the number of users I can add?**
   
    No, there is currently no maximum limit on users.
2. #### **What can each access level do?**
   
   **Admin:** Manage users and settings.  
   **User:** Access dashboards and update content, but cannot manage users.  
   **User Lite:** Limited to basic tasks like reporting and announcements.
3. #### **Can I change a user’s role later?**
   
    Yes, just go to their profile in Resi, click **Edit**, and select the new role.
4. #### **How do users reset their own passwords?**
   
    Users can reset passwords through the 'Forgot Password' link. For issues, you can delete and re-add the user to reset their account setup.

---

### **Related Articles**

- [How do I reset my Resi password?](https://support.getresi.com/how-to-change/reset-resi-app-password?hsLang=en)

- [Creating a Support Ticket in Resi](https://support.getresi.com/how-to-create-a-support-ticket-from-the-resi-app-website-support-tab?hsLang=en)

- [Settings & Account](https://support.getresi.com/settings-account?hsLang=en#main-content)

    - [Users](https://support.getresi.com/settings-account?hsLang=en#users)
    - [Office Hours](https://support.getresi.com/settings-account?hsLang=en#office-hours)
    - [Social Media](https://support.getresi.com/settings-account?hsLang=en#social-media)
    - [Password Reset](https://support.getresi.com/settings-account?hsLang=en#password-reset)
- [Announcements](https://support.getresi.com/announcements?hsLang=en#main-content)

    - [Creating & Publishing](https://support.getresi.com/announcements?hsLang=en#creating-publishing)
    - [Scheduling](https://support.getresi.com/announcements?hsLang=en#scheduling)
    - [Announcement FAQs](https://support.getresi.com/announcements?hsLang=en#announcement-faqs)
- [Media Gallery](https://support.getresi.com/media-gallery?hsLang=en#main-content)

    - [Uploading & Reordering Images](https://support.getresi.com/media-gallery?hsLang=en#uploading-reordering-images)
    - [Virtual Tours](https://support.getresi.com/media-gallery?hsLang=en#virtual-tours)
- [Floor Plans](https://support.getresi.com/floor-plans?hsLang=en)
- [Leads & Data](https://support.getresi.com/leads-data?hsLang=en#main-content)

    - [Leads](https://support.getresi.com/leads-data?hsLang=en#leads)
    - [Data Syncing](https://support.getresi.com/leads-data?hsLang=en#data-syncing)
- [Property FAQs](https://support.getresi.com/property-faqs?hsLang=en)
- [Neighborhood](https://support.getresi.com/neighborhood?hsLang=en#main-content)

    - [Points of Interest](https://support.getresi.com/neighborhood?hsLang=en#points-of-interest)
- [Integrations](https://support.getresi.com/integrations?hsLang=en)
- [Support & Guides](https://support.getresi.com/support-guides?hsLang=en#main-content)

    - [Website Feedback](https://support.getresi.com/support-guides?hsLang=en#website-feedback)
    - [Forms](https://support.getresi.com/support-guides?hsLang=en#forms)
    - [Guides](https://support.getresi.com/support-guides?hsLang=en#guides)
    - [Support Tickets](https://support.getresi.com/support-guides?hsLang=en#support-tickets)
    - [Blogs](https://support.getresi.com/support-guides?hsLang=en#blogs)
    - [Onboarding](https://support.getresi.com/support-guides?hsLang=en#onboarding)
- [Resi V2](https://support.getresi.com/resi-v2?hsLang=en#main-content)

    - [Getting Started](https://support.getresi.com/resi-v2?hsLang=en#getting-started)
    - [Content Management](https://support.getresi.com/resi-v2?hsLang=en#content-management)
    - [Property Data & Settings](https://support.getresi.com/resi-v2?hsLang=en#property-data-settings)
    - [Media & Galleries](https://support.getresi.com/resi-v2?hsLang=en#media-galleries)
    - [Website Builder](https://support.getresi.com/resi-v2?hsLang=en#website-builder)

[![Resi Logo Primary](https://support.getresi.com/hs-fs/hubfs/ResiV2-1.png?width=120&height=56&name=ResiV2-1.png "Resi Logo Primary")](https://getresi.com)

 

<https://www.linkedin.com/company/getresi/> <https://www.instagram.com/get.resi> <https://www.facebook.com/getresi> [mailto:support@getresi.com](mailto:support@getresi.com)

Copyright © 2025, Resi